General Questions

What will you do if you are stopped by traffic police for any violation?
1. Pay-up: Pay the compounding amount against a receipt or
2. Contest: Surrender a document (like driving license) against a challan receipt and attend the court on a given date. In the court, after contesting the case, you will be either: i) acquitted or ii) fined.
Need an NOC (No Challan Certificate) for Commercial Vehicles
For renewal of Commercial Vehicle’s permit / transfer of ownership, an ‘No Challan Certificate’ (NOC) is issued by  Notice Branch, Delhi Traffic Police Headquarters, Dev Prakash Shastri Marg, Pusa, New Delhi-12, for which a photocopy of Registration Certificate of the vehicle is required.
Need an NOC (No Challan Certificate) for Commercial Driving Licenses
NOC for renewal of commercial driving licenses is issued by Notice Branch, Delhi Traffic Police Headquarters, Dev Prakash Shastri Marg, Pusa, New Delhi-12, for which you will have to fill-in a NOC Form and submit a photocopy of old license or NCR, in case you have lost your driving license.
Need a ‘SHORT TERM’ Entry Permission for Commercial Vehicle
Plying of Truck/Matador/Tempo/Vans – Commercial Vehicles are restricted / prohibited during certain hours on certain areas / roads in Delhi. In case, you are required to transport your luggage, goods, etc., during the restricted / prohibited time or place, you may apply giving reasons at the office of Concerned ACP/Traffic(District) for getting permission for a particular vehicle.
Need a ‘LONG TERM’ Entry Permission for Commercial Vehicles
Commercial Vehicles engaged in essential services like supply of LPG, Petroleum Products, Vegetables, Milk, etc. are required to ply during restricted hours / places. You need to apply for ‘Entry Permission’ to DCP/Traffic (VIP) at Help Desk, Traffic Police Headquarters, Dev Prakash Shastri Marg, Pusa, New Delhi-110012, along with following attested documents:
1. Pollution Certificate
2. Fitness Certificate
3. Registration Certificate
4. Permit
5. Tax Paid Receipt
6. Insurance
7. Work Contract
8. Previous Permission and Sticker in original (if applying for the 2nd time).
Route, timing and duration of entry permission should also be mentioned.
Need a Parking Sticker for Physically Challenged (Handicapped)
Parking facility is available to physically challenged persons using motor vehicles in No Parking Area. Necessary parking sticker is issued on an application along with disability certificate to DCP/Traffic (VIP) at Help Desk, Traffic Police Headquarters, Dev Prakash Shastri Marg, Pusa, New Delhi-110012.
Traffic-related Complaints/Suggestions
Any traffic-related complaint/suggestion could be sent to Traffic Officers mentioned in the organizational chart through post or directly through e-mails at the following e-mail address:
1. jtcpt-dtp@nic.in
2. addlcpt-dtp@nic.in
3. dcpthq-dtp@nic.in
4. dcptnr-dtp@nic.in
5. dcptsr-dtp@nic.in
6. dcptndr-dtp@nic.in
7. dcptvip-dtp@nic.in
Complaints against corruption
Information regarding corruption may be sent to, Vigilance Branch (PRG Wing), Barakhamba Road, Delhi .
Towing of vehicle by a traffic crane
Contact the nearest Traffic Circle. You will be required to pay compounding amount for improper parking plus towing away charges depending upon your vehicle type.

Other Helpline Numbers -

  • Women Helpline: 1091 |
  • North East People Helpline: 1093 |
  • Senior Citizen Helpline: 1291